Client Success Manager
Be the person clients trust to tell them the truth about their marketing performance.
Skills-tested hiring · Reply within five business days
- Own the relationship and reporting cadence for a client portfolio
- Translate specialist work into decisions non-marketers can act on
- Spot churn risk early and escalate before it becomes a resignation email
- Identify genuine expansion opportunities, not upsell quotas
- 3+ years in account management, agency-side preferred
- Genuinely fluent in marketing metrics
- Calm under a difficult conversation
- Bilingual English/Spanish is a plus in this market
Real remote flexibility
Hybrid or fully remote for most roles. We care when the work ships, not when your status light turns green.
Health, dental & vision
Fully covered for employees, 60% for dependents, effective from day one.
20 days PTO plus holidays
Plus a mandatory minimum of ten days taken — unused leave is a management failure, not a badge.
$2,000 learning budget
Annual, per person. Courses, conferences, certifications, books. No approval theatre.
401(k) with 4% match
Vested immediately. Your money, from the start.
Latest hardware
MacBook Pro or equivalent, external display, and a budget for your desk setup.
Ready to apply?
Send a CV and — more usefully — a short note on a piece of work you are proud of and why. We read every one and reply within five business days.
Apply for Client Success ManagerRole details
- Department
- Client Services
- Location
- El Paso, TX
- Salary
- $55,000 – $70,000