Your maintenance enquiries and your project enquiries need separate doors
One form collects both. A homeowner wanting a fortnightly mow and a homeowner planning an outdoor kitchen land in the same inbox, get the same auto-reply, and consume the same estimator. Their economics are opposite — maintenance is low-ticket, recurring and should never need a site visit to price, while design-build is high-ticket, decided over weeks, and earns the drive. The damage is not only wasted hours. When both enquiries fire the same conversion action, bidding optimises toward whichever is cheapest to acquire — always the mowing lead — and quietly starves the campaigns meant to sell projects. So the split has to be structural: separate paths from the navigation down, separate landing pages, forms carrying different fields, and distinct conversion actions with distinct values. Feed contract value back through offline conversion import and the algorithm starts buying traffic that pays for itself rather than traffic that fills a spreadsheet.